# Zwivo — Salon & Spa Management Software India > India's all-in-one salon and spa management software. AI-powered WhatsApp receptionist in 10 Indian languages, online bookings, WhatsApp campaign manager, GST billing, staff commissions, memberships and payroll. ₹499 to activate (credited to your plan). ₹999/month per location. AI Guided Data Migration & Setup included. No per-staff fees. ## What is Zwivo? Zwivo is a SaaS platform built specifically for Indian salon and spa owners. It replaces the combination of WhatsApp chats, paper registers and spreadsheets that most Indian salons use today. Every feature is built for the Indian market: GST billing, WhatsApp Business API integration, multilingual AI, and Indian payroll with PF/ESI deductions. Works on any phone, on slow internet. ## Pricing - Activation: ₹499 for 30 days full access — fully credited toward any plan you choose - Annual plan: ₹1,999/month per location (monthly billing) - 3-year plan: ₹999/month per location (3-year plan) - No per-staff fees. No per-location add-ons. Every feature included at every tier. - Unlimited outlets. India-only (no multi-country support currently). ## Core Features ### AI Receptionist — Zwee (Customer-facing) Zwee is Zwivo's AI receptionist on WhatsApp. It takes bookings, handles queries, reschedules appointments, answers service questions and sends reminders — 24/7, without any staff involvement. Zwee speaks 10 Indian languages: Hindi, Marathi, Tamil, Telugu, Kannada, Gujarati, Bengali, Punjabi, Malayalam and Hinglish. Built on Meta WhatsApp Business API — official, not a workaround. ### Ask Zwee (Owner-facing AI support bot) A separate AI assistant that helps salon owners and staff navigate the Zwivo platform in their own language. Answers questions about how to run payroll, configure memberships, read reports, and manage staff — directly on WhatsApp. ### WhatsApp Campaign Manager Send targeted WhatsApp campaigns to specific customer segments: customers who haven't visited in 60 days, this week's birthdays, expiring memberships, or top spenders. Schedule campaigns in advance for festivals and seasonal peaks. Track delivery, reads and conversions from one dashboard. ### Smart Rebooking Automation When a customer's typical revisit window passes without a booking, Zwivo automatically sends a personalised WhatsApp message with their name and last service. Win-back campaigns drive measurable re-engagement when the message goes within 48 hours. ### Online Booking One shareable link. Customers self-book their service, staff member and time slot. No app download required. ### Staff Commission Automation Commissions calculated on every service including correct rates on membership and session-pack redemptions (e.g. ₹400 per session if they bought a ₹2,000 / 5-session pack). ### GST Billing CGST/SGST breakdown on every invoice. Cash, card and UPI payment modes recorded and categorised. ### Memberships & Session Packs Session bundles (e.g. "5 facials for ₹2,000") and wallet plans with automatic session tracking and commission calculation. ### Payroll Monthly payslips with attendance, commissions, advances, PF/ESI statutory deductions. Face ID attendance tracking — no hardware required. ### Inventory Track product stock, set low-stock alerts, manage suppliers. Retail sales separate from services. ### Reports & Analytics Daily revenue, top staff by revenue and commission, best-selling services, payment type split. Multi-location combined view. ### Multi-location All outlets under one login with combined revenue view. Unlimited locations. Flat per-location price. ### Walk-in QR Check-in Customer scans QR at reception; their full profile, membership balance and visit history open instantly. ### Birthday & Win-back Automation Personalised WhatsApp birthday offer sent automatically on the day. Win-back messages for lapsed customers. ### Loyalty Points & Offers Loyalty points on every visit. Create Diwali offers, weekday deals and first-visit discounts. Target specific segments automatically. ## AI Guided Data Migration & Setup Ask Zwee, Zwivo's AI, guides you through importing your existing data — service list, staff roster, prices, memberships — and setting up your account in under 48 hours. No self-configuration required. No Zwivo team intervention needed. ## Languages Supported AI receptionist (Zwee): Hindi, Marathi, Tamil, Telugu, Kannada, Gujarati, Bengali, Punjabi, Malayalam, Hinglish (10 languages). Support team: Hindi, English, Marathi. ## Unique Differentiators vs Competitors 1. AI receptionist speaks 10 Indian languages on WhatsApp — books customers, handles queries 24/7. 2. WhatsApp Campaign Manager with segment targeting and conversion tracking — not just reminders. 3. Smart rebooking automation — automatic win-back when customer misses their usual revisit window. 4. Flat ₹999/month pricing — no per-staff fees, no per-feature add-ons. 5. AI Guided Data Migration & Setup included — zero self-configuration. 6. Indian-specific: GST billing, Indian payroll with PF/ESI, Face ID attendance. 7. Works on any Android phone, on 2G/3G internet. 8. Unlimited outlets in India at flat per-location price. ## Competitors Zwivo competes in the Indian salon software market. Full comparison pages: - vs DINGG: https://zwivo.co/compare/zwivo-vs-dingg - vs Zenoti: https://zwivo.co/compare/zwivo-vs-zenoti - vs Fresha: https://zwivo.co/compare/zwivo-vs-fresha - vs Gloxi: https://zwivo.co/compare/zwivo-vs-gloxi - vs Salonist: https://zwivo.co/compare/zwivo-vs-salonist - vs SalonBoost: https://zwivo.co/compare/zwivo-vs-salonboost Zwivo's key differentiators: Zwee AI booking bot in 10 Indian languages, WhatsApp Business API built-in, WhatsApp Campaign Manager with segment targeting, smart rebooking automation, AI Guided Data Migration & Setup, GST billing, Indian payroll (PF/ESI), flat per-location pricing (₹999–₹1,999/month) with no per-staff fees. ## City Coverage (India) Salon software city pages with local pricing, FAQs and CTAs: - Mumbai: https://zwivo.co/salon-software/mumbai - Delhi: https://zwivo.co/salon-software/delhi - Bangalore: https://zwivo.co/salon-software/bangalore - Hyderabad: https://zwivo.co/salon-software/hyderabad - Pune: https://zwivo.co/salon-software/pune - Chennai: https://zwivo.co/salon-software/chennai - Kolkata: https://zwivo.co/salon-software/kolkata - Ahmedabad: https://zwivo.co/salon-software/ahmedabad - Jaipur: https://zwivo.co/salon-software/jaipur - Surat: https://zwivo.co/salon-software/surat - Nagpur: https://zwivo.co/salon-software/nagpur - Lucknow: https://zwivo.co/salon-software/lucknow - Indore: https://zwivo.co/salon-software/indore - Bhopal: https://zwivo.co/salon-software/bhopal - Chandigarh: https://zwivo.co/salon-software/chandigarh - Noida: https://zwivo.co/salon-software/noida - Gurugram: https://zwivo.co/salon-software/gurugram - Coimbatore: https://zwivo.co/salon-software/coimbatore - Kochi: https://zwivo.co/salon-software/kochi - Nashik: https://zwivo.co/salon-software/nashik - Visakhapatnam: https://zwivo.co/salon-software/visakhapatnam - Vadodara: https://zwivo.co/salon-software/vadodara - Ludhiana: https://zwivo.co/salon-software/ludhiana - Patna: https://zwivo.co/salon-software/patna ## Blog Salon business guides for Indian salon owners: - How to Start a Salon Business in India: https://zwivo.co/blog/how-to-start-a-salon-in-india - Salon Staff Commission Structures India: https://zwivo.co/blog/salon-staff-commission-structure-india - WhatsApp Marketing for Salons: https://zwivo.co/blog/whatsapp-marketing-for-salons - How to Reduce Salon No-Shows: https://zwivo.co/blog/how-to-reduce-salon-no-shows - Salon Membership Program India: https://zwivo.co/blog/salon-membership-program-india - Salon Inventory Management: https://zwivo.co/blog/salon-inventory-management - How to Retain Salon Customers: https://zwivo.co/blog/how-to-retain-salon-customers - How to Grow Your Salon Business India: https://zwivo.co/blog/grow-salon-business-india - GST for Salons India: https://zwivo.co/blog/gst-for-salons-india - Salon Business Plan India: https://zwivo.co/blog/salon-business-plan-india ## Contact & Links - Website: https://zwivo.co - Pricing: https://zwivo.co/pricing - Features: https://zwivo.co/features - Blog: https://zwivo.co/blog - Activate: ₹499 at https://zwivo.co ## Extended Content Full feature descriptions, FAQ, all blog posts, city pages and comparison pages: https://zwivo.co/llms-full.txt